Outsourced Payroll Services
You send the approved timesheets. We handle the payroll.Reliable, hands-on payroll support for small Alberta businesses and organizations—without the cost of hiring a dedicated payroll employee.
Simple, dependable support
From approved timesheets through final processing, our experienced payroll team manages the details, flags missing information, and keeps each pay period organized.
Why outsource your payroll?
Save time
Reduce administrative workload and avoid adding another internal position.
Improve accuracy
Use a consistent process that reduces manual errors and missed follow-up.
Build continuity
Avoid depending on one employee to hold all payroll knowledge.
Get experienced support
Receive help with employee changes, vacation, statutory holidays, deductions, ROEs, and year-end needs.
How the service works
| Step | What happens | Details |
|---|---|---|
| 01 | Send your information | Provide approved timesheets and any new hires, terminations, wage changes, vacation, bonuses, commissions, benefits, deductions, or other adjustments. Excel, Word, and PDF formats are accepted. |
| 02 | We prepare payroll | Our team reviews the information, identifies anything missing or unclear, and prepares payroll in Payworks. |
| 03 | You review and approve | Your designated payroll approver reviews the payroll. Your organization always retains final approval. |
| 04 | Payroll is processed | Following approval, payroll is submitted through Payworks. Funds come directly from your designated bank account; we do not hold or advance payroll funds. |
Choose the right payroll package
Start with the level of support that fits your team today. Packages can be adjusted as your payroll needs become more complex.
| Package | Starting price | Best for and included support |
|---|---|---|
| Essential | $149/month+ $8 per employee | Simple payroll needs: regular processing, direct deposit, pay statements, standard reports, new employee setup, basic information changes, and processing from approved timesheets. |
| Complete Payroll
Most popular
|
$249/month+ $10 per employee | Everything in Essential, plus deductions, taxable benefits, vacation and statutory holiday pay, wage or salary changes, benefit deductions, payroll adjustments, and ongoing employee changes. |
| Full-Service Payroll | $399/month+ $12 per employee | Everything in Complete, plus ROEs, terminations, standard corrections, reconciliations, year-end support, T4 processing, priority support, and additional reporting. |
Additional services
Some work is billed separately based on complexity and the time required.
| Service | Fee |
|---|---|
| Initial payroll setup | Starting at $250 |
| Payroll conversion or implementation | Quoted based on complexity |
| Off-cycle payroll | Starting at $50 |
| Rush payroll processing | Starting at $75 |
| Complex corrections or extensive reconciliation | Starting at $75/hour |
| Handwritten or difficult-to-process timesheets | Additional fee may apply |
| Special payroll reports | Quoted as required |
Third-party payroll software and Payworks fees are not included unless specifically stated in the service agreement.
What we need to get started
Organization information
- Legal and operating names
- Business address and CRA Business Number
- Payroll program account and WCB information, where applicable
- Payroll frequency and regular pay dates
- Primary payroll contact and authorized approver
- Payworks authorization and required banking information
Employee information
- Legal name, address, SIN, and hire date
- Employment status, wage or salary, and regular hours
- Vacation entitlement and TD1 information
- Direct deposit details
- Benefits, taxable benefits, and authorized deductions
Switching providers mid-year?
To maintain accurate records and year-end reporting, we may also need year-to-date earnings and deductions, CPP contributions, EI premiums, taxable benefits, vacation balances, the current payroll register, outstanding adjustments, and previous payroll reports.
Clear roles. Strong controls.
Your organization
Approves hours and changes; decides pay rates, overtime, vacation, statutory holiday eligibility, bonuses, commissions, deductions, hiring, terminations, and employee classification.
Our payroll team
Processes payroll from the information your organization approves and provides, follows up on unclear items, and submits payroll after final approval.
Funding flow
Your bank account → Payworks → employees and government remittances
Our service fee is invoiced separately.
Frequently asked questions
Do we need to already use Payworks?
No. We can discuss the setup that best fits your organization.
What timesheet formats do you accept?
We generally work with Excel, Word, and PDF. We may provide a standard template to simplify processing. Handwritten, photographed, or highly inconsistent timesheets may require extra processing and an additional fee.
Who pays the employees?
Your organization does. Funds are withdrawn from your designated business bank account through the payroll system. We do not advance payroll funds.
Do you approve employee hours?
No. Your organization approves hours and payroll changes before submitting them. We process the information you authorize.
Can you process ROEs and support T4s?
Yes. ROE processing is included with Full-Service Payroll or may be available as an additional service. Year-end payroll processing and T4 support are also available.
What if a timesheet needs to be corrected?
Contact us as soon as possible. We will determine the appropriate correction. Additional charges may apply if payroll must be reprocessed after approval.
Can you process bonuses or special payments?
Yes. Send the authorized amount and payment instructions before the payroll deadline.
Can you take over payroll partway through the year?
Yes. We will request year-to-date information so payroll records continue accurately.
Getting started is straightforward
- Choose your payroll package.
- Sign the Payroll Services Agreement.
- Complete the Payroll Client Onboarding Package.
- Provide organization and employee payroll information.
- Establish Payworks access.
- Set submission and approval deadlines.
- Begin payroll processing.
Get in touch
EMAIL US
info@altacare.ca
Head Office
#302, 9470 51 Avenue
Edmonton, Alberta T6E 5A6
Call Us
Ph: 780 451 6040
Fx: 780 453 3723